What Is Your Return Policy?

For complete details, please review our Return Policy:

https://www.mineraltiles.com/policies/refund-policy

Return Summary

We accept returns of new, unused products within 30 days of delivery for a refund.

Important details:

• We provide prepaid return shipping labels and can arrange pickup if needed.
• Return shipping costs will be deducted from your refund.
• The exact return shipping cost will be shown in your Return Authorization email.

Restocking Fee

A 15% restocking fee applies to most returns. This fee may be waived if you place a replacement order of equal or greater value.

Return Requirements

• Full-box products must be returned unopened.
• Products must be in new, unused condition.
• Returns with missing parts or damage cannot be accepted.

Non-Returnable Items

• Samples
• Swatches
• Single sheets
• Special-order items (if applicable)

Unfortunately, returns requested more than 30 days after delivery cannot be processed.